Customer Support

After registering, you will earn 1 point for every 10 dollars you spend.  You may redeem your points via the web shop.  There are various rewards, such $5 off gaming/sports card product for 10 points.

The goal of the Loyalty program is to give you an opportunity to discount items, but also for us to realize revenue on every transaction.  So, no, we're sorry.  We won't introduce a way for you to cash in a bunch of points to get something for free.

That said, we understand that it's harder to spend your points online than in the shop.  In the shop, we sell individual sports card packs, and that is generally how people use their points- purchasing a series of packs and taking $5 or $10 each transaction.

With that in mind, you can reach out to [email protected] if you want to convert your points into a discount code you can use to apply to a specific item you have your eye on, so we can discuss.  I won't be willing to lose money on such an arrangement, but breaking even is acceptable.  I want the Loyalty program to offer a solid value proposition, and strive to be reasonable with my customers.

You may submit a Ticket through the web shop software.  You may also email [email protected], or give us a call at 936.273.3223.

We're in Conroe, Texas.  North of Houston by about 30 minutes.

We ship domestically, to all 50 States.

We ship via UPS Ground or USPS, unless otherwise arranged.

On orders under $100, shipping is a flat $15 to the Lower 48 and $20 to Alaska and Hawaii.  Orders $175 and up ship for free via ground service to the Lower 48, and $200 and up to Alaska and Hawaii.